Return Policy

Return policy-botanist

Return Policy

If you request a refund, we will only refund the original amount to the original payment method that was used to place the order: We welcome exchange or return service only in the following cases: Damaged products.

Products not received. Once you request a refund, we will also notify you whether your refund has been approved or rejected. If a refund is approved, the refund will be returned according to the payment method within a 14-day period as a credit on your credit card or original payment method.

In the event that you wish to cancel an order placed before shipping, 100% of the amount paid will be refunded within 14 days.